Site Outage

Incident Report for Groups.io

Resolved

And we are back. Email sent during the outage was queued up and will be delivered soon. Thank you for your patience.

Posted Jun 21, 2018 - 00:39 PDT

Update

We are waiting on one more machine to come back as well as the search cluster to stabilize.

Posted Jun 21, 2018 - 00:21 PDT

Monitoring

Machines are starting to come back on-line now. We will bring up the groups.io service when our cluster is completely back up and stable.

Posted Jun 20, 2018 - 23:25 PDT

Identified

The cause of the outage has been identified (a power outage), and Linode is working on a fix.

Posted Jun 20, 2018 - 22:36 PDT

Investigating

There is a problem with connectivity to the datacenter hosting the Groups.io service. Our hosting provider is working to fix the issue.

Posted Jun 20, 2018 - 22:18 PDT

This incident affected: Web, Email, API Server, Message Search, Group Search, Files Search, Database Search, and Wiki Search.